Your details and website cookies

Website demo photos

When you start and complete the website photo booth demo, we automatically save the three or four photos (depending on your chosen layout), collage and GIF in private server storage for seven days. Our team can view and download them through the password-protected administration area. We receive a text notification that a demo was completed; the text contains no photos or visitor contact details. Sample-picture demos are labelled separately.

The saving notice appears before you start. A cancelled capture is not uploaded. If saving fails, you can retry or download the photos to your device. Files expire after seven days and are removed by scheduled maintenance. Native sharing and downloads are controlled by your device; copies you choose to share or download are not removed by this expiry.

Enquiries and saved quotes

When you submit an enquiry, we save your name, email, telephone number, event details, message and quote selections to respond to you and manage your enquiry. We retain quote versions and a history of changes. When you click Pay now, we record the attempt and alert our team by SMS, using your enquiry name and reference when available. Clicking does not confirm a payment. Matching email addresses and event dates can flag possible repeat enquiries for staff review; they do not automatically merge records.

Each new enquiry also records the website brand and available campaign tags or referring website to help us understand where the enquiry came from. At submission, we send only your connection’s IP address to GeoJS to estimate its town, region and country. We store that approximate area with the enquiry, not the full IP address or precise coordinates. It may differ from your home or event venue, especially on mobile networks or VPNs. These original enquiry details are not replaced when you return to a quote, and remain for the lifetime of the enquiry without automatic expiry. The separate 180-day analytics retention period does not apply to this enquiry snapshot.

A private return link gives access to your saved quote, so keep it private. An essential easy_quote_web session cookie lets you continue your enquiry; online access expires after 24 hours of inactivity. Email links expire after 90 days. Enquiries work without optional analytics cookies. During testing, quote prices are examples and email delivery may be limited to test recipients.

When you open the cart, our private admin records its public page path and opening time. If your existing quote session identifies an enquiry, that view is linked to its enquiry ID so our team can support your quote and checkout. While that cart tab is visible, it updates a last-seen time about every 30 seconds; these updates do not create extra page views. This uses your existing enquiry session, not a new tracking cookie, and does not record form contents or private access tokens. Cart-view records expire after 180 days. Location-reporting exclusions, Global Privacy Control and Do Not Track also stop this recording.

Optional browser analytics is disabled. Google Ads measurement runs only if you accept advertising cookies. Basic location statistics use ordinary server requests without cookies. Essential session cookies support enquiries and private galleries.

Advertising cookies

If you choose Accept all in our cookie bar, Google cookies help us measure which ads lead to enquiries and sales. Reject leaves this measurement off. You can use the website and get a quote either way. We do not load the Google tag before you accept.

We count clicks on Accept all and Reject as daily totals. This counter stores no visitor identifier, IP address, page URL or customer details and does not set a cookie. Returning to Cookie settings and making another choice counts as another click.

With advertising consent, we also remember the first recorded visit and the latest Google Ads visit in first-party browser storage for up to 90 days from each visit. This includes available campaign, ad-group and ad identifiers, campaign tags, matched advertising keyword, device/network details, Google click identifiers, a public page path, referring hostname and visit time. We do not store the full page URL, private quote links or form details in this browser record. A direct return does not replace an earlier ad visit.

When you enquire with advertising consent still enabled, we save these attribution snapshots and the consent status with your enquiry, so our team can understand which ads lead to enquiries and bookings. They remain with that enquiry and are not changed by later quote edits. Rejecting advertising cookies clears the browser attribution record and stops future persistent capture; it does not automatically delete a snapshot already saved with an enquiry. Global Privacy Control and Do Not Track also disable this capture. Campaign details and keywords are only available when supplied in the advertising link.

For a verified online booking made after you accept the current advertising choice, we send Google the sale time, full hire price, currency, a one-way hashed order reference and any saved Google click identifier. To improve matching when browser tracking misses the return from checkout, we also send a one-way SHA-256 hash of the booking email address and telephone number. Google compares these hashes with its own signed-in account data and does not receive the original email address or telephone number through this upload. We do not send your message or event details. The upload is not made after Reject, Global Privacy Control or Do Not Track.

The existing browser sale event can run briefly alongside this server upload while we compare their reliability. They are separate Google Ads conversion actions and remain secondary during the comparison, so neither is used as the campaign’s main bidding goal. A stable order reference prevents the server action counting the same booking twice.

The easy_ads_consent cookie remembers your choice for 180 days. We changed the choice version for the customer-data upload, so a previous choice is requested again before the new upload can apply. After acceptance, Google may set measurement cookies such as _gcl_aw, normally lasting up to 90 days. A session marker prevents duplicate events in the same tab. How Google uses advertising cookies.

Use Cookie settings in the homepage or cart footer, or change your cookie choice here, to withdraw or change your choice. Reject stops new conversion events and clears accessible Google measurement cookies; it does not remove information already received by Google. Browser Global Privacy Control and Do Not Track signals keep measurement off.

Location statistics without cookies

Our web server receives your IP address when you request a page. A background job uses ordinary access-log entries to estimate the country, region and city from which pages were requested. Cart page requests are recorded directly by the server, with the enquiry-session linkage described above. Area lookup does not use JavaScript, a new tracking cookie, GPS or a browser location-permission request.

Our purpose and legitimate interest is to understand the broad geographic reach of the website and improve our service. Public-page statistics remain unlinked to enquiries except for cart views identified by an existing quote session, which help us support enquiries and checkout. We never identify an enquiry by matching an IP address. Counts represent page requests, not unique people.

We send the IP address to GeoJS for the area lookup. The location record then keeps the page path, time, city, region and country. The full IP is removed from that record after a successful lookup, or within 24 hours if the lookup remains unavailable. It does not contain a cookie ID, browser dimensions, GPS coordinates or form contents. Location records are removed after 180 days by daily maintenance.

You can object to location reporting and exclude your current connection without accepting or setting cookies. The exclusion applies to the current public IP for 180 days; if your connection changes, you can use the same page again. This does not remove normal hosting security/access logs, which are managed separately, or older location counts whose IPs have already been removed.

Essential session cookies

Enquiries, private albums, galleries and administration use session cookies to keep your access secure. These are not analytics or advertising cookies.

Previous browser analytics and retention

Optional browser analytics is disabled, including for browsers that previously opted in. The website removes the old analytics preference and requests removal of its visitor and session identifiers. We do not create new browser analytics records.

Previously collected analytics records remain subject to the existing retention limit of 180 days and scheduled removal. Existing backup copies follow the hosting backup retention schedule. Disabling browser analytics does not remove historical records or stop the separate server location statistics described above.

When detected, browser Global Privacy Control and Do Not Track signals still register the current connection as excluded from the location report. You can also use the location reporting link above.